…some things to remember

Thank you for contacting us. Here are some very frequently asked questions (more can be found here), in a nutshell:



This is the big one: we are now in West Ashley, in Pixel Studios, at 1040 Gardner Rd (go to the corner of Gardner and Jenkins, then take a left), # 2A Charleston, South Carolina 29407, and by appointment only, typically at 10AM every day



– payment needs to include the 9% SC sales tax, and is by check (made out to Charleston Multimedia LLC), Venmo (@CMedia), credit card if you’re willing to pay the 4% convenience fee, or cash, and due when picking up gear



– due to issues with some previous customers, some orders will require a $50 retainer when the reservation is made, fully applicable to the rental, but that will not be refunded if the rental is abandoned; this is to cover our time and effort to gather and prepare the gear



– please be punctual; if we agree to meet at 10AM, that means 10AM, not whenever you feel like showing up after 10AM